After you pay
Welcome back. Finish signing in to open RangeSight.
If your payment went through, access is attached to the email you used at checkout.
- Sign in with that same email. We will send a one-time sign-in link.
- Open the link on this device. If the link does not open the app, paste the token from the email into the sign-in field.
- Choose Refresh access if the app does not unlock right away. A payment can take a moment to show up on the account.
You only pay once. The next time you use RangeSight in this or another browser, sign in with the same email. You stay signed in for a few hours. After that, request a new sign-in link. Lifetime access stays on the checkout email.
Short status lines
- Back from checkout. Sign in with the email you used at checkout, then refresh access.
- Check your email for a sign-in link. You can also paste the token from that link below.
- Payment is not on this account yet. Sign in with the checkout email and refresh access again.
- This account does not have web access yet. Sign in with the email you used at checkout.
- Could not send the sign-in link. Wait a minute and try again, or email contact@adepoco.com.
- Could not finish sign-in. Request a new link.
- This sign-in link is missing a token, or the link has expired. Request a new one.
If something is still wrong
Email contact@adepoco.com from the address you used at checkout. Include the receipt if you have it.
The sign-in email
Subject: Your RangeSight sign-in link
From: RangeSight <login@rangesightstudios.com>
Use this link to sign in to RangeSight in your browser.
The link works once and expires shortly. If you did not ask for this email, you can ignore it.
If the link does not open, return to https://rangesightstudios.com/app/ and sign in with this email, or paste the token from the link. For help, email contact@adepoco.com.
I paid, but I did not get a sign-in email
Look for a message titled "Your RangeSight sign-in link", from login@rangesightstudios.com. It may take a few minutes. Check spam and promotions.
The link works once and expires shortly. If it has expired, open /app/ and request a new sign-in link with the same email you used at checkout. You can request a new link a few times in an hour. If you are asked to wait, wait and try once more.
Sign in with the checkout email. A different email will look like a new account and will not show the purchase. After you sign in, you stay signed in for a few hours, then you can request a new link. You do not need to pay again.
If you have the email but the link does not open the app, copy the token from the link and paste it on the sign-in screen.
If you still cannot get in, email contact@adepoco.com from the checkout address and include your receipt.
I signed in, but the app still asks me to pay
Choose Refresh access. If it still asks you to buy, you are likely signed in with a different email than the one on the receipt. Sign out, then sign in with the checkout email.
If that does not unlock it, email contact@adepoco.com.